Find Friction. Fix Conversions

Find Friction. Fix Conversions

Find Friction. Fix Conversions

Find Hidden Friction That's Costing You 30% of Conversions

Find Hidden Friction That's Costing You 30% of Conversions

Find Hidden Friction That's Costing You 30% of Conversions

Data-driven UX audits that identify exactly where users struggle, abandon, and churn with actionable fixes prioritized by impact

Data-driven UX audits that identify exactly where users struggle, abandon, and churn with actionable fixes prioritized by impact

UX audit and accessibility services dashboard showing conversion drop-off points, WCAG issues, and SaaS user friction analysis
UX audit and accessibility services dashboard showing conversion drop-off points, WCAG issues, and SaaS user friction analysis
UX audit and accessibility services dashboard showing conversion drop-off points, WCAG issues, and SaaS user friction analysis
UX audit and accessibility services dashboard showing conversion drop-off points, WCAG issues, and SaaS user friction analysis

Trusted by 50+ SaaS Enterprises and Startups in USA and Europe

Trusted by 50+ SaaS Enterprises and Startups in USA and Europe

Trusted by 50+ SaaS Enterprises and Startups in USA and Europe

Shape

Complete UX Audit Services

Stop Guessing What's Broken. See Exactly Where Users Drop Off.

Heatmaps, usability testing, accessibility scans, conversion funnels, and expert analysis

Data-Driven Friction

A11y Compliance

Revenue Insights

UX Comparison

Strategic Roadmap

Data-driven UX friction analysis using heatmaps, click paths, and session recordings to identify SaaS usability issues

Many product teams rely on opinions and HiPPO decisions for design changes instead of data. We eliminate uncertainty by analyzing user behavior through heatmaps, session recordings, and usability testing.

This approach reveals where users get confused or abandon flows, uncovering hidden friction that can cost 30-40% of conversions. By addressing real user issues, you can see significant improvements in activation, retention, and revenue quickly.

Keep your workspace spotless with our Office Cleaning Service. Our team ensures a hygienic environment.

Restore shine with our Floor Polishing Service. Our team uses advanced techniques for a sleek, polished finish.

Breathe cleaner with our Dust Removal Service. Our team ensures a dust-free space for a healthier environment.

Shape

Complete UX Audit Services

Stop Guessing What's Broken. See Exactly Where Users Drop Off.

Heatmaps, usability testing, accessibility scans, conversion funnels, and expert analysis

Data-Driven Friction

A11y Compliance

Revenue Insights

UX Comparison

Strategic Roadmap

Data-driven UX friction analysis using heatmaps, click paths, and session recordings to identify SaaS usability issues

Many product teams rely on opinions and HiPPO decisions for design changes instead of data. We eliminate uncertainty by analyzing user behavior through heatmaps, session recordings, and usability testing.

This approach reveals where users get confused or abandon flows, uncovering hidden friction that can cost 30-40% of conversions. By addressing real user issues, you can see significant improvements in activation, retention, and revenue quickly.

Keep your workspace spotless with our Office Cleaning Service. Our team ensures a hygienic environment.

Restore shine with our Floor Polishing Service. Our team uses advanced techniques for a sleek, polished finish.

Breathe cleaner with our Dust Removal Service. Our team ensures a dust-free space for a healthier environment.

Shape

Complete UX Audit Services

Stop Guessing What's Broken. See Exactly Where Users Drop Off.

Heatmaps, usability testing, accessibility scans, conversion funnels, and expert analysis

Data-Driven Friction

A11y Compliance

Revenue Insights

UX Comparison

Strategic Roadmap

Many product teams rely on opinions and HiPPO decisions for design changes instead of data. We eliminate uncertainty by analyzing user behavior through heatmaps, session recordings, and usability testing.

This approach reveals where users get confused or abandon flows, uncovering hidden friction that can cost 30-40% of conversions. By addressing real user issues, you can see significant improvements in activation, retention, and revenue quickly.

Data-driven UX friction analysis using heatmaps, click paths, and session recordings to identify SaaS usability issues

Keep your workspace spotless with our Office Cleaning Service. Our team ensures a hygienic environment.

Restore shine with our Floor Polishing Service. Our team uses advanced techniques for a sleek, polished finish.

Breathe cleaner with our Dust Removal Service. Our team ensures a dust-free space for a healthier environment.

Complete UX Audit Services

Complete UX Audit Services

From Behavioral Analytics to WCAG Compliance: Everything Audited

From Behavioral Analytics to WCAG Compliance: Everything Audited

Heatmaps, usability testing, accessibility scans, conversion funnels, and expert analysis

Heatmaps, usability testing, accessibility scans, conversion funnels, and expert analysis

Behavioral Analytics

We analyze user interactions with heatmaps, session recordings, funnel analysis, and click tracking. This allows us to identify frustration through rage clicks, overlooked features in dead zones, friction at abandonment points, and confusion in navigation patterns. Our quantitative insights provide objective evidence of UX issues, broken down by user type, device, and journey stage.

Behavioral Analytics

We analyze user interactions with heatmaps, session recordings, funnel analysis, and click tracking. This allows us to identify frustration through rage clicks, overlooked features in dead zones, friction at abandonment points, and confusion in navigation patterns. Our quantitative insights provide objective evidence of UX issues, broken down by user type, device, and journey stage.

Behavioral Analytics

We analyze user interactions with heatmaps, session recordings, funnel analysis, and click tracking. This allows us to identify frustration through rage clicks, overlooked features in dead zones, friction at abandonment points, and confusion in navigation patterns. Our quantitative insights provide objective evidence of UX issues, broken down by user type, device, and journey stage.

A11y Standards

We perform thorough WCAG 2.1 AA/AAA audits using automated tools and manual testing to identify accessibility issues like missing alt text and color contrast problems. Testing with assistive technologies, such as screen readers, confirms compliance. We offer clear remediation guidance, prioritize violations by legal risk and user impact, and ensure fixes meet standards.

A11y Standards

We perform thorough WCAG 2.1 AA/AAA audits using automated tools and manual testing to identify accessibility issues like missing alt text and color contrast problems. Testing with assistive technologies, such as screen readers, confirms compliance. We offer clear remediation guidance, prioritize violations by legal risk and user impact, and ensure fixes meet standards.

A11y Standards

We perform thorough WCAG 2.1 AA/AAA audits using automated tools and manual testing to identify accessibility issues like missing alt text and color contrast problems. Testing with assistive technologies, such as screen readers, confirms compliance. We offer clear remediation guidance, prioritize violations by legal risk and user impact, and ensure fixes meet standards.

Usability Testing

We select participants who match your target users and observe them performing tasks in your product. We identify points of confusion, calculate completion rates, track time on task, and collect qualitative feedback on user issues. Usability testing identifies why problems occur, using moderated sessions for insights and unmoderated tests for scale, and synthesising findings into actionable recommendations.

Usability Testing

We select participants who match your target users and observe them performing tasks in your product. We identify points of confusion, calculate completion rates, track time on task, and collect qualitative feedback on user issues. Usability testing identifies why problems occur, using moderated sessions for insights and unmoderated tests for scale, and synthesising findings into actionable recommendations.

Usability Testing

We select participants who match your target users and observe them performing tasks in your product. We identify points of confusion, calculate completion rates, track time on task, and collect qualitative feedback on user issues. Usability testing identifies why problems occur, using moderated sessions for insights and unmoderated tests for scale, and synthesising findings into actionable recommendations.

Conversion Funnel

We analyze your entire conversion funnel from initial visit to paying customer, tracking drop-off rates at each stage. We pinpoint bottlenecks leading to high abandonment, assess form field friction, evaluate CTA clarity, and compare mobile and desktop conversion trends. We offer targeted recommendations for each bottleneck with estimated impacts, prioritizing key improvements.

Conversion Funnel

We analyze your entire conversion funnel from initial visit to paying customer, tracking drop-off rates at each stage. We pinpoint bottlenecks leading to high abandonment, assess form field friction, evaluate CTA clarity, and compare mobile and desktop conversion trends. We offer targeted recommendations for each bottleneck with estimated impacts, prioritizing key improvements.

Conversion Funnel

We analyze your entire conversion funnel from initial visit to paying customer, tracking drop-off rates at each stage. We pinpoint bottlenecks leading to high abandonment, assess form field friction, evaluate CTA clarity, and compare mobile and desktop conversion trends. We offer targeted recommendations for each bottleneck with estimated impacts, prioritizing key improvements.

Competitive Analysis

We assess your product against competitors and industry leaders across onboarding, feature discoverability, information architecture, interaction patterns, and performance metrics. We highlight competitor strengths for meeting standards, weaknesses for differentiation, and emerging best practices to guide UX investments and optimize resource allocation.

Competitive Analysis

We assess your product against competitors and industry leaders across onboarding, feature discoverability, information architecture, interaction patterns, and performance metrics. We highlight competitor strengths for meeting standards, weaknesses for differentiation, and emerging best practices to guide UX investments and optimize resource allocation.

Competitive Analysis

We assess your product against competitors and industry leaders across onboarding, feature discoverability, information architecture, interaction patterns, and performance metrics. We highlight competitor strengths for meeting standards, weaknesses for differentiation, and emerging best practices to guide UX investments and optimize resource allocation.

Expert Heuristic

Our UX experts assess your product against usability principles like Jakob Nielsen's heuristics and accessibility guidelines. We pinpoint issues related to consistency, system status visibility, error prevention, and recognition over recall. This review uncovers problems that automated tools miss, providing detailed reports with severity ratings and actionable solutions.

Expert Heuristic

Our UX experts assess your product against usability principles like Jakob Nielsen's heuristics and accessibility guidelines. We pinpoint issues related to consistency, system status visibility, error prevention, and recognition over recall. This review uncovers problems that automated tools miss, providing detailed reports with severity ratings and actionable solutions.

Expert Heuristic

Our UX experts assess your product against usability principles like Jakob Nielsen's heuristics and accessibility guidelines. We pinpoint issues related to consistency, system status visibility, error prevention, and recognition over recall. This review uncovers problems that automated tools miss, providing detailed reports with severity ratings and actionable solutions.

Proven Impact

The Frontend Engine Behind Growing SaaS

The Frontend Engine Behind Growing SaaS

We turn complex requirements into intuitive, AI-driven interfaces that drive user adoption.

We turn complex requirements into intuitive, AI-driven interfaces that drive user adoption.

200+

SaaS Partners Scaled

95%

Client Retention Rate

3x

AI-Fast Delivery

10M+

End-Users Impacted

The Business Impact of UX Audits

Convert 30% More Users and Avoid Accessibility Lawsuits

Convert 30% More Users and Avoid Accessibility Lawsuits

Remove friction, achieve WCAG compliance, and expand your addressable market by 15%

Remove friction, achieve WCAG compliance, and expand your addressable market by 15%

Convert 30% More Trials by Removing Hidden Bottlenecks

Every product contains hidden conversion killers, such as confusing navigation, overwhelming forms, unclear value propositions, or slow-loading pages that users silently abandon. Most teams cannot see these issues because they are too close to the product. Our external audits pinpoint precisely where qualified users drop off and why, resulting in clear fixes prioritised by impact. By systematically removing friction at critical decision points, we help clients increase trial-to-paid conversion by 30-40% in 60 days. You stop losing money due to preventable problems you were unaware existed.

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Increases conversion rates by 30-40% through friction removal

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Increases conversion rates by 30-40% through friction removal

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Increases conversion rates by 30-40% through friction removal

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Identifies 15-20 high-impact improvements in every audit

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Identifies 15-20 high-impact improvements in every audit

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Identifies 15-20 high-impact improvements in every audit

SaaS conversion optimization showing removal of hidden onboarding bottlenecks to increase trial-to-paid conversion by 30–40%
SaaS conversion optimization showing removal of hidden onboarding bottlenecks to increase trial-to-paid conversion by 30–40%
SaaS conversion optimization showing removal of hidden onboarding bottlenecks to increase trial-to-paid conversion by 30–40%
Accessible SaaS interface with WCAG compliance, captions, keyboard navigation, and screen reader support for legal safety
Accessible SaaS interface with WCAG compliance, captions, keyboard navigation, and screen reader support for legal safety
Meet Legal Requirements and Expand Your Market

Accessibility lawsuits are on the rise, with thousands filed each year against companies with non-compliant websites. Beyond legal risk, inaccessible products exclude 15% of potential users with disabilities, representing billions of dollars in purchasing power. Our thorough WCAG audits identify all compliance violations and provide specific remediation recommendations. We've helped dozens of clients achieve full compliance, avoid costly legal action, and significantly increase their addressable market. Accessibility done correctly improves UX for everyone; captions assist users in noisy environments, keyboard shortcuts speed up power users, and clear language aids comprehension universally.

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Achieves WCAG 2.1 AA compliance within 60-90 days

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Achieves WCAG 2.1 AA compliance within 60-90 days

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Expands addressable market by 15% through inclusive design

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Expands addressable market by 15% through inclusive design

Accessible SaaS interface with WCAG compliance, captions, keyboard navigation, and screen reader support for legal safety
Accessible SaaS interface with WCAG compliance, captions, keyboard navigation, and screen reader support for legal safety
Meet Legal Requirements and Expand Your Market

Accessibility lawsuits are on the rise, with thousands filed each year against companies with non-compliant websites. Beyond legal risk, inaccessible products exclude 15% of potential users with disabilities, representing billions of dollars in purchasing power. Our thorough WCAG audits identify all compliance violations and provide specific remediation recommendations. We've helped dozens of clients achieve full compliance, avoid costly legal action, and significantly increase their addressable market. Accessibility done correctly improves UX for everyone; captions assist users in noisy environments, keyboard shortcuts speed up power users, and clear language aids comprehension universally.

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Achieves WCAG 2.1 AA compliance within 60-90 days

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Achieves WCAG 2.1 AA compliance within 60-90 days

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Expands addressable market by 15% through inclusive design

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Expands addressable market by 15% through inclusive design

Find What's Broken. Fix What Converts.

Find What's Broken. Fix What Converts.

▶︎

Let's uncover the hidden friction costing you 30-40% of potential conversions and turn your product into a retention machine.

Let's uncover the hidden friction costing you 30-40% of potential conversions and turn your product into a retention machine.

Our Technology Stack

Our Technology Stack

Built on a Foundation of Modern Tech

Built on a Foundation of Modern Tech

From Figma prototypes to Cypress testing, our stack ensures speed and quality.

From Figma prototypes to Cypress testing, our stack ensures speed and quality.

Front end Frameworks
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Angular

Angular

Angular

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React js

React js

React js

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Vue.js

Vue.js

Vue.js

UI Libraries
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Material UI

Material UI

Material UI

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Tailwind

Tailwind

Tailwind

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Bootstrap

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Bootstrap

Bootstrap

Design Tools
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Figma

Figma

Figma

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Framer

Framer

Framer

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Sketch

Sketch

Sketch

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Adobe Creative Suite

Adobe Creative Suite

Adobe Creative Suite

Version Control
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Github

Github

Github

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Git

Git

Git

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Gitlab

Gitlab

Gitlab

Testing & QA Tools
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Jest

Jest

Jest

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React Testing Library

React Testing Library

React Testing Library

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Cypress

Cypress

Cypress

The Business Impact of UX Audits

Convert 30% More Users and Avoid Accessibility Lawsuits

Remove friction, achieve WCAG compliance, and expand your addressable market by 15%

UX audit discovery and planning phase defining business goals, KPIs, and audit scope for SaaS optimization
UX audit discovery and planning phase defining business goals, KPIs, and audit scope for SaaS optimization
UX audit discovery and planning phase defining business goals, KPIs, and audit scope for SaaS optimization

Step 1: Discovery & Planning

Through user research and competitive analysis, we first map user journeys to align our UI/UX design solutions with both audience expectations and market positioning.

Step 1: Discovery & Planning

Through user research and competitive analysis, we first map user journeys to align our UI/UX design solutions with both audience expectations and market positioning.

Step 1: Discovery & Planning

Through user research and competitive analysis, we first map user journeys to align our UI/UX design solutions with both audience expectations and market positioning.

Step 2: Behavioral Analysis

We examine user behavior using heatmaps and session recordings. Rage clicks indicate frustration, while abandonment points reveal friction, offering clear evidence of UX issues to address.

Step 2: Behavioral Analysis

We examine user behavior using heatmaps and session recordings. Rage clicks indicate frustration, while abandonment points reveal friction, offering clear evidence of UX issues to address.

Step 2: Behavioral Analysis

We examine user behavior using heatmaps and session recordings. Rage clicks indicate frustration, while abandonment points reveal friction, offering clear evidence of UX issues to address.

Step 3: Qualitative Research

We conduct usability testing with target user-like participants, observing their task attempts. We apply heuristic evaluations and accessibility testing, merging behavioral data to identify user challenges.

Step 3: Qualitative Research

We conduct usability testing with target user-like participants, observing their task attempts. We apply heuristic evaluations and accessibility testing, merging behavioral data to identify user challenges.

Step 3: Qualitative Research

We conduct usability testing with target user-like participants, observing their task attempts. We apply heuristic evaluations and accessibility testing, merging behavioral data to identify user challenges.

Step 4: Competitive Benchmarking

We evaluate your product against competitors in onboarding and performance, identifying strengths and weaknesses to inform strategic UX improvements for a competitive edge.

Step 4: Competitive Benchmarking

We evaluate your product against competitors in onboarding and performance, identifying strengths and weaknesses to inform strategic UX improvements for a competitive edge.

Step 4: Competitive Benchmarking

We evaluate your product against competitors in onboarding and performance, identifying strengths and weaknesses to inform strategic UX improvements for a competitive edge.

Step 5: Roadmap Delivery

We develop a prioritized roadmap, ranking issues by impact and effort, with documentation and implementation estimates, ensuring measurable improvements within 30 days of focused execution.

Step 5: Roadmap Delivery

Discover carbon reuse strategies with cloud-native, data-driven automation. Filter carbon emissions with air capture systems. Get real-time carbon trapping analysis.

Step 5: Roadmap Delivery

We develop a prioritized roadmap, ranking issues by impact and effort, with documentation and implementation estimates, ensuring measurable improvements within 30 days of focused execution.

Testimonials

From Our Partners' Perspective

Where Great Ideas Become Big Wins and Real Results

  • Hashbyt delivered beyond our expectations. Their frontend architecture transformed our product's performance and measurably boosted our conversion rates. A strategic technical partner.

    Murli Sid

    CTO, Forwood

  • Their design system revolutionized our workflow. The reusable React components cut our feature development time by over 40%. Our in-house team is now shipping faster and with total consistency.

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    Danny Rackow

    CTO, Radflow360

  • The UI/UX compliance expertise was crucial. They ensured our complex FinTech platform achieved WCAG 2.1 AA accessibility standards. We also saw a 65% reduction in UI-related support tickets.

    Sarah Sparre

    Director of R&D, 3Shape

  • We experienced a huge leap in user adoption. The AI-first approach to UX cut onboarding time from fifteen minutes down to four. This directly resulted in a 52% increase in monthly active users.

    Tess

    Head of IT, Clearwater LLC

UX Audit Questions Answered

Everything You Need to Know About Professional UX Audits

Learn about timelines, deliverables, implementation support, and prioritization

Standard audits for mid-sized SaaS products take 2-3 weeks from kickoff to final report delivery. Week one includes stakeholder interviews, analytics setup verification, and initial heuristic evaluation. Week two involves behavioral analysis, usability testing sessions, and accessibility scanning. Week three focuses on synthesis, prioritization, and deliverable creation. Comprehensive enterprise audits covering multiple products or user types may take 4-6 weeks. We deliver preliminary findings at the two-week mark so you can begin addressing critical issues immediately while we finalize detailed recommendations.

Answer

How long does a UX audit take?

Question

Standard audits for mid-sized SaaS products take 2-3 weeks from kickoff to final report delivery. Week one includes stakeholder interviews, analytics setup verification, and initial heuristic evaluation. Week two involves behavioral analysis, usability testing sessions, and accessibility scanning. Week three focuses on synthesis, prioritization, and deliverable creation. Comprehensive enterprise audits covering multiple products or user types may take 4-6 weeks. We deliver preliminary findings at the two-week mark so you can begin addressing critical issues immediately while we finalize detailed recommendations.

Answer

How long does a UX audit take?

Question

You receive a comprehensive audit report including executive summary with key findings, detailed issue documentation with screenshots and videos, prioritized improvement roadmap ranked by impact versus effort, accessibility compliance report with WCAG violation details, competitive benchmark analysis, usability testing insights with participant quotes, and design recommendations with wireframes or mockups. All findings are documented in editable formats you can share with stakeholders, developers, and designers. We also provide a presentation session walking your team through findings and answering implementation questions thoroughly.

Answer

What deliverables do we receive?

Question

You receive a comprehensive audit report including executive summary with key findings, detailed issue documentation with screenshots and videos, prioritized improvement roadmap ranked by impact versus effort, accessibility compliance report with WCAG violation details, competitive benchmark analysis, usability testing insights with participant quotes, and design recommendations with wireframes or mockups. All findings are documented in editable formats you can share with stakeholders, developers, and designers. We also provide a presentation session walking your team through findings and answering implementation questions thoroughly.

Answer

What deliverables do we receive?

Question

Yes, we offer flexible implementation support options. Some clients use our audit as a strategic roadmap and handle fixes internally. Others engage us for design and development implementation of prioritized recommendations. We also offer hybrid approaches where we redesign critical flows while your team handles simpler fixes. Additionally, we provide ongoing advisory retainers where we answer questions, review proposed solutions, and conduct follow-up testing to validate improvements. We tailor our involvement to your team's capabilities and bandwidth constraints.

Answer

Do you help implement the fixes?

Question

Yes, we offer flexible implementation support options. Some clients use our audit as a strategic roadmap and handle fixes internally. Others engage us for design and development implementation of prioritized recommendations. We also offer hybrid approaches where we redesign critical flows while your team handles simpler fixes. Additionally, we provide ongoing advisory retainers where we answer questions, review proposed solutions, and conduct follow-up testing to validate improvements. We tailor our involvement to your team's capabilities and bandwidth constraints.

Answer

Do you help implement the fixes?

Question

We use an impact-effort matrix evaluating each issue across multiple dimensions: impact on key business metrics (conversion, retention, revenue), number of users affected, implementation complexity, technical effort required, and strategic alignment with product goals. High-impact, low-effort quick wins get prioritized first for fast results. We also consider dependencies. Some fixes unlock others or provide foundation for future improvements. Our roadmap typically identifies 5 to 7 critical issues delivering 80% of potential improvements, allowing focused execution rather than overwhelming teams with hundreds of low-priority items.

Answer

How do you prioritize which issues to fix first?

Question

We use an impact-effort matrix evaluating each issue across multiple dimensions: impact on key business metrics (conversion, retention, revenue), number of users affected, implementation complexity, technical effort required, and strategic alignment with product goals. High-impact, low-effort quick wins get prioritized first for fast results. We also consider dependencies. Some fixes unlock others or provide foundation for future improvements. Our roadmap typically identifies 5 to 7 critical issues delivering 80% of potential improvements, allowing focused execution rather than overwhelming teams with hundreds of low-priority items.

Answer

How do you prioritize which issues to fix first?

Question

Both. Focused audits examining specific flows like onboarding, checkout, or core workflows take 1-2 weeks and cost less while delivering targeted insights. Comprehensive product audits evaluate your entire platform including all major features, user types, and device experiences. Many clients start with focused audits on conversion-critical flows to prove value quickly, then expand to comprehensive audits once they've captured initial gains. We recommend focused audits for specific pain points and comprehensive audits when preparing for fundraising, major redesigns, or addressing systematic UX debt.

Answer

Can you audit specific flows or the entire product?

Question

Both. Focused audits examining specific flows like onboarding, checkout, or core workflows take 1-2 weeks and cost less while delivering targeted insights. Comprehensive product audits evaluate your entire platform including all major features, user types, and device experiences. Many clients start with focused audits on conversion-critical flows to prove value quickly, then expand to comprehensive audits once they've captured initial gains. We recommend focused audits for specific pain points and comprehensive audits when preparing for fundraising, major redesigns, or addressing systematic UX debt.

Answer

Can you audit specific flows or the entire product?

Question

UX Audit Questions Answered

Everything You Need to Know About Professional UX Audits

Learn about timelines, deliverables, implementation support, and prioritization

Standard audits for mid-sized SaaS products take 2-3 weeks from kickoff to final report delivery. Week one includes stakeholder interviews, analytics setup verification, and initial heuristic evaluation. Week two involves behavioral analysis, usability testing sessions, and accessibility scanning. Week three focuses on synthesis, prioritization, and deliverable creation. Comprehensive enterprise audits covering multiple products or user types may take 4-6 weeks. We deliver preliminary findings at the two-week mark so you can begin addressing critical issues immediately while we finalize detailed recommendations.

Answer

How long does a UX audit take?

Question

You receive a comprehensive audit report including executive summary with key findings, detailed issue documentation with screenshots and videos, prioritized improvement roadmap ranked by impact versus effort, accessibility compliance report with WCAG violation details, competitive benchmark analysis, usability testing insights with participant quotes, and design recommendations with wireframes or mockups. All findings are documented in editable formats you can share with stakeholders, developers, and designers. We also provide a presentation session walking your team through findings and answering implementation questions thoroughly.

Answer

What deliverables do we receive?

Question

Yes, we offer flexible implementation support options. Some clients use our audit as a strategic roadmap and handle fixes internally. Others engage us for design and development implementation of prioritized recommendations. We also offer hybrid approaches where we redesign critical flows while your team handles simpler fixes. Additionally, we provide ongoing advisory retainers where we answer questions, review proposed solutions, and conduct follow-up testing to validate improvements. We tailor our involvement to your team's capabilities and bandwidth constraints.

Answer

Do you help implement the fixes?

Question

We use an impact-effort matrix evaluating each issue across multiple dimensions: impact on key business metrics (conversion, retention, revenue), number of users affected, implementation complexity, technical effort required, and strategic alignment with product goals. High-impact, low-effort quick wins get prioritized first for fast results. We also consider dependencies. Some fixes unlock others or provide foundation for future improvements. Our roadmap typically identifies 5 to 7 critical issues delivering 80% of potential improvements, allowing focused execution rather than overwhelming teams with hundreds of low-priority items.

Answer

How do you prioritize which issues to fix first?

Question

Both. Focused audits examining specific flows like onboarding, checkout, or core workflows take 1-2 weeks and cost less while delivering targeted insights. Comprehensive product audits evaluate your entire platform including all major features, user types, and device experiences. Many clients start with focused audits on conversion-critical flows to prove value quickly, then expand to comprehensive audits once they've captured initial gains. We recommend focused audits for specific pain points and comprehensive audits when preparing for fundraising, major redesigns, or addressing systematic UX debt.

Answer

Can you audit specific flows or the entire product?

Question

FIX FRICTION. BOOST CONVERSIONS BY 35%

Get a data-driven audit revealing exactly where users struggle, abandon, and churn.

FIX FRICTION. BOOST CONVERSIONS BY 35%

Get a data-driven audit revealing exactly where users struggle, abandon, and churn.

FIX FRICTION. BOOST CONVERSIONS BY 35%

Get a data-driven audit revealing exactly where users struggle, abandon, and churn.

Testimonials

From Our Partners' Perspective

Where Great Ideas Become Big Wins and Real Results

Find What's Broken. Fix What Converts.

▶︎

Let's uncover the hidden friction costing you 30-40% of potential conversions and turn your product into a retention machine.